Systems Management Specialist

Location: San Antonio, TX
Date Posted: 08-29-2017
Company Description:

Synergy ECP is a Service Disabled Veteran-Owned Small Business SD(VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made up of talented, dedicated staff to provide a broad range of services to the defense, intelligence and health care industries.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP).

It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results - showing we’re ready to meet our customers’ evolving demands.

Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.
 
Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.



Clearance Required: TS/SCI w/ Full Scope Polygraph

Education:
  • Bachelor’s Degree or higher and five (5) years; or
  • High School Diploma/GED and nine (9) years; or
  • Associates Degree and seven (7) years; or
  • Master’s Degree and three (3) years; or
  • Doctorate and one (1) year
Function:
  • Shift Required: 10 PM - 6 AM.
  • Resolves incidents on the NSA Enterprise IT that are outside normal scripted responses.
  • Restores data services remotely using available tools. 
  • Implements and/or articulates corrective measures and documents that information in knowledge articles.
Required IT Training and Certifications:
  • Requires PRIVAC
  • ITIL® v3 Foundations certification
  • IAT Level II certification (per DoD Directive 8570.1)
    • GIAC Security Essentials Certification (GSEC)
    • Security+
    • Systems Security Certified Practitioner (SSCP)
or
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