Enterprise Management System Administrator

Location: Fort George G Meade, MD
Date Posted: 08-10-2017
Company Information:
Synergy ECP is a Service Disabled Veteran-Owned Small Business SD(VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made up of talented, dedicated staff to provide a broad range of services to the defense, intelligence and health care industries.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP).

It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results - showing we’re ready to meet our customers’ evolving demands.

Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.
Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.

Clearance Required: TS/SCI w/ Full Scope Polygraph

Responsibilities include:
  1. The SA should possess strong Linux skills while experience CentOS and Fedora is desired. 
  2. Experience with the installation, configuration and administration of common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk is a plus.
  3. Responsibilities include operating within certain EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), others)
  4. Responsible for assisting with all applications patches, IAVAs, installations, upgrades and integrations
  5. Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria and control for upgrades, service packs, new functionality, enhancements or error correction.
  6. Administrating day-to-day IT systems to include system availability, configuration changes, and patching
  7. Planning and coordinating configuration and change management procedures and schedules
  8. Ensuring that backups and replication activities have been accomplished per schedule. 
  9. Providing support to IT systems including: day-to-day operations, monitoring and problem systems
  10. Providing second level problem identification, diagnosis and resolution of problems.
  11. Maintaining and enhancing knowledge articles.
Required Skills, Experience, and Education:  Ten (10) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required. Bachelor’s degree in Computer Science, Information Assurance, Information Security System Engineering, or related discipline from an accredited college or university is required. Five (5) years of SA experience may be substituted for a Bachelor’s degree.
Required Clearance:  Candidate must have a TS/SCI polygraph clearance 
    Desired: DoD 8570 IAT Level 2 Certification
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