Hardware Support/Maintenance Technician

Location: Omaha, NE
Date Posted: 05-31-2017

Company Description

Synergy ECP is a Veteran-Owned Small Business (VOSB) that was formed in July 2007 with Headquarters in Columbia, MD and is made up of talented, dedicated staff to provide a broad range of services to the defense, intelligence and health care industries.

In an ultra-competitive environment, Synergy ECP has thrived by adhering to our name, making sure excellence is displayed by our Employees, to our Customers and by Improving Performance (ECP).

It’s what sets us apart, enabling us to be an autonomous yet agile business that delivers huge results - showing we’re ready to meet our customers’ evolving demands.

Synergy ECP has earned a client list that includes numerous Fortune 100 companies, in addition to multiple branches of the US government and military services.

Synergy ECP is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected class.


Clearance Required: TS/SCI w/ CI Polygraph. Conducts hardware maintenance and minor installations on equipment listed in the specified task order and understands the inter-operational relationships of all components to the extent required to perform maintenance services. Undertakes minor system tasks, (e.g. loading software, rebooting systems) in support of hardware maintenance and operations functions. Installs and incorporates new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions). Operates and applies automated hardware management and diagnostics systems (to include remote management and diagnostics) and interprets findings to maintain, repair, or upgrade hardware. Plans, executes, and provides recommendations for preventative maintenance as approved by government personnel. Provides recommendations on spares, spare program, planning, and tracking operational spares and bench stock. Provides technical assistance to responding to field service personnel.
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